Privacy Policy

Last updated: May 2, 2026

Scently ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this policy carefully.

1. Information We Collect

We collect information you provide directly to us, such as:

• Account registration details (name, email address, password)
• Profile information (username, profile photo)
• Scent quiz responses and fragrance preferences
• Swipe history, favorites, and collections
• Communications you send to us

We also collect information automatically when you use the Service:

• Device identifiers and mobile advertising IDs
• Usage data, including features accessed and time spent
• Log data (IP address, browser type, pages viewed)
• Approximate location (country/region) based on IP address

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Personalize your fragrance recommendations and scent profile
• Match you with compatible Scent Twins
• Process subscription payments and manage your account
• Send you service-related communications and updates
• Respond to your inquiries and provide customer support
• Monitor and analyze usage trends and ensure security
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist us in operating the Service (e.g., cloud hosting, analytics, payment processing, push notifications).
• Scent Twin Matching: Your username and scent profile may be visible to matched users. You control what additional information you share.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality commitments.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at support@scentlyapp.co. We will process deletion requests within 30 days, subject to legal obligations to retain certain data.

5. Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at support@scentlyapp.co. We will respond within 30 days.

8. Third-Party Services

The Service may contain links to or integrate with third-party services (e.g., Apple App Store, Google Play, RevenueCat for subscriptions). This Privacy Policy does not apply to those services, and we encourage you to review their privacy policies.

9. Cookies and Tracking

Our website uses cookies and similar tracking technologies to analyze traffic and improve your experience. You may control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required, to protect your data during international transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Scently
Email: support@scentlyapp.co